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Don't document the program, program the document

Don't document the program, program the document

Spend less time hunting things down, and more time making things happen.

Comprehensive information on the capabilities, design details, features, and limitations of a systems or application software

Spend less time hunting things down, and more time making things happen.

Comprehensive information on the capabilities, design details, features, and limitations of a systems or application software

The best documentation is clear, concise, informative, and most importantly, adds value for its audience.

The best documentation is clear, concise, informative, and most importantly, adds value for its audience.

So why should I care?

In a rapidly changing world of digital technology, there is an ever-growing need for creating quality documentation for all the phases of software development. Documentation is about presenting technical information in a language that is easy to understand for a wider range of audience without leaving any room for ambiguity, bias, and uncertainty.
In the simplest terms, documentation helps people do what they need to do. But, as with most inexplicably extraordinary things, it does much more than just help people get $#!t done. Documentation helps users and teams:
  • Exert less mental energy
  • Create consistency
  • Minimize workload
  • Improve company branding

So why should I care?

In a rapidly changing world of digital technology, there is an ever-growing need for creating quality documentation for all the phases of software development. Documentation is about presenting technical information in a language that is easy to understand for a wider range of audience without leaving any room for ambiguity, bias, and uncertainty.
In the simplest terms, documentation helps people do what they need to do. But, as with most inexplicably extraordinary things, it does much more than just help people get $#!t done. Documentation helps users and teams:
  • Exert less mental energy
  • Create consistency
  • Minimize workload
  • Improve company branding

Why we are best at it...​

The easiest way to increase the effectiveness of your software is with concise, easy-to-use documentation for your software. We have worked with many companies and we can develop the custom documentation solution to fit your specific needs. Our software documentation writers know what they are doing.

We will work with you to understand your software and the needs of your end users. We leverage our best-in-class skills and experience to develop a solution that fits your specific needs while enhancing the end user’s experience. Let’s work together to develop an approach that meets your business objectives and increases end-user satisfaction.

What we consider while doing our job...

What do users need to know about your product, project, or API? Use your analytics tool to see what’s being searched, browse online community forums and discussion groups, and conduct user research and usability testing. Make sure you also know your product and how to easily explain user questions, new features, and workflows.

Take a walk in the user’s shoes. Know your reader, take a stroll through their user journey of your product and your documentation. This should always guide how and what you write.

Your documentation should have just the right amount of information to get the job done without raising a help ticket. Provide key points and the option for readers to go into further detail.

Visuals are key to comprehension. Product design, code samples, in-product demos, screenshots, and video tutorials play a large role in helping a reader to fully understand the concept, the how-to, or the to-do. Also keep in mind the layout, legibility, and easily digestible chunks.

Organize your page so it’s easy to follow from beginning to end. Cut out fluff and break up long content with visuals like diagrams, screenshots, and images.

Why we are best at it...​

The easiest way to increase the effectiveness of your software is with concise, easy-to-use documentation for your software. We have worked with many companies and we can develop the custom documentation solution to fit your specific needs. Our software documentation writers know what they are doing.

We will work with you to understand your software and the needs of your end users. We leverage our best-in-class skills and experience to develop a solution that fits your specific needs while enhancing the end user’s experience. Let’s work together to develop an approach that meets your business objectives and increases end-user satisfaction.

What we consider while doing our job...

What do users need to know about your product, project, or API? Use your analytics tool to see what’s being searched, browse online community forums and discussion groups, and conduct user research and usability testing. Make sure you also know your product and how to easily explain user questions, new features, and workflows.

Take a walk in the user’s shoes. Know your reader, take a stroll through their user journey of your product and your documentation. This should always guide how and what you write.

Your documentation should have just the right amount of information to get the job done without raising a help ticket. Provide key points and the option for readers to go into further detail.

Visuals are key to comprehension. Product design, code samples, in-product demos, screenshots, and video tutorials play a large role in helping a reader to fully understand the concept, the how-to, or the to-do. Also keep in mind the layout, legibility, and easily digestible chunks.

Organize your page so it’s easy to follow from beginning to end. Cut out fluff and break up long content with visuals like diagrams, screenshots, and images.

Take a look at our portfolio

Take a look at our portfolio

Grow your business​

Today is the day to build the business of your dreams. Share your mission with the world — and blow your customers away.

Grow your business​

Today is the day to build the business of your dreams. Share your mission with the world — and blow your customers away.

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